who is the worst health insurance provider and why?

as i wait on the phone.....going on 45 min now, i wonder who is doing the same thing right now....
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All insurance is big business and as such the companies and corporations that provide policies will always have an incentive to make more money. While some providers are worse than others, they are all trying to increase their profit margin. In terms of bad; well that could mean a whole host of things from specific policy exclusions, extremley high annual premiums, to extremley poor claims times; however, from your question i gather it is the customer service that you are upset about. And while i could slag off a whole host of insurers in terms of their service - that is bad form (especially as i don't know what type of insurance you are talking about!) The easiest way to avoid long phone times and inordinate amounts of hassle when dealing with your insurer is to use an intermediary (broker or agent). Intermediaries will have direct access to the important people inside an insurance company and usually you will get an answer faster than if you had called your insurer direct and waited on the phone. Some intermediaries will even operate their own claims and admin departments outside of the insurance company so you are able to get results faster. Going through a broker will also allow you to accurately asses the various pro's and con's associated with any insurance company - letting you know what having a policy with that will be like in the long term... Two really top class international brokers are Pacific Prime and Global Health Insurance, and depending on the products that you need they should be able to help out... websites are below If you need more info send me an email.. hopes this helps cheers
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