My wife was told that our newborn would be covered by her insurance for the first 30 days of life. After securing insurance at the 30 day mark, we were told he was not covered. We were given bad information, is there any way to prove this?
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No, they don't record ALL calls, and even if that call was recorded, you have no legal access to that information. Your wife SHOULD have gotten a "confirmation number" from them. Because obviously to everyone in insurance here (but NOT obvious to most CUSTOMERS), there's no "automatic coverage" unless you have welfare health insurance. If you don't add the baby to wife's policy WITHIN the first 30 days, RETROACTIVE to the date of birth, there is no coverage.
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